Terms of service

Terms of Service

Last updated: October 26, 2026

Welcome to NORELI LLC.

These Terms of Service govern your access to and use of noreliguides.com, including our digital educational products, website features, downloads, and purchases.

By accessing our website or purchasing and using our digital products, you agree to these Terms.

1. Company Information

NORELI LLC
EIN: 98-1983742
8206 Louisiana Blvd NE Ste A 9307
Albuquerque, NM 87113
United States

Email: contact@noreliguides.com
Phone: +1 (505) 602-5678
Website: noreliguides.com

2. Our Products

NORELI LLC creates and sells digital educational content for adults interested in creative hobbies at home.

Products may include:

  • Jigsaw-puzzle guides

  • Paper-craft guides

  • Miniature-making guides

  • Decorative mosaic guides

  • Creative exercises

  • Project-planning worksheets

  • Downloadable PDF ebooks

  • Related digital educational content

3. Digital Products

Unless expressly stated otherwise, NORELI products are digital.

Purchasing a NORELI digital product does not include:

  • Printed books

  • Physical puzzles

  • Paper kits

  • Scissors

  • Craft knives

  • Adhesives

  • Mosaic tiles

  • Grout

  • Miniature furniture

  • Tools

  • Paint

  • Craft materials

  • Other physical products

Physical-looking book or project imagery may be used to represent digital educational content.

4. Orders

We may review, reject, or cancel an order where reasonably necessary because of:

  • Suspected fraud

  • Unauthorized payment

  • Duplicate transactions

  • Technical errors

  • Pricing errors

  • Incorrect customer information

  • Abuse of our services

  • Violation of these Terms

Where appropriate, payments for cancelled orders that have not been supplied will be refunded.

5. Pricing and Payments

Prices are displayed in the currency shown during checkout.

Payment must generally be successfully completed before digital access is provided.

Payments may be processed by third-party payment providers.

6. Taxes

Applicable taxes may be calculated and collected where required.

7. Digital Delivery

Purchased digital products are delivered electronically through the digital-delivery system used by NORELI.

Customers are responsible for:

  • Providing an accurate email address.

  • Maintaining a compatible device.

  • Having suitable PDF-reading software.

  • Maintaining internet access necessary to obtain the file.

For delivery problems, contact:

contact@noreliguides.com

8. Personal-Use Licence

Unless expressly stated otherwise, purchasing a NORELI digital product grants you a limited, personal, non-exclusive, non-transferable licence to use the content for your own personal educational and creative purposes.

Where permitted, customers may print selected pages for personal use.

Purchasing a digital product does not transfer ownership of NORELI intellectual property.

9. Prohibited Redistribution

Without written authorization, you may not:

  • Resell our ebooks.

  • Redistribute purchased files.

  • Share download links publicly.

  • Upload our products to file-sharing websites.

  • Republish substantial portions.

  • Sell modified copies.

  • Claim our instructional content as your own.

  • Repackage our guides for commercial resale.

  • Create competing products substantially derived from our original materials.

10. Customer-Created Projects

Customers retain ownership of their own original:

  • Craft projects

  • Paper designs

  • Miniature scenes

  • Mosaic arrangements

  • Project photographs

  • Creative notes

Using NORELI guides does not transfer ownership of customer-created work to NORELI LLC.

11. Intellectual Property

Content owned by or licensed to NORELI LLC may include:

  • Ebooks

  • Written instructions

  • Worksheets

  • Creative exercises

  • Project frameworks

  • Illustrations

  • Graphics

  • Designs

  • Branding

  • Logos

  • Product names

  • Website content

All applicable intellectual-property rights are reserved.

12. Refunds

Refunds and payment-related matters are governed by our Refund Policy.

Nothing in these Terms restricts mandatory consumer rights that cannot legally be excluded.

13. General Educational Purpose

NORELI products provide general educational and creative information.

They do not constitute:

  • Professional craft certification

  • Professional construction training

  • Electrical training

  • Structural engineering advice

  • Professional tiling training

  • Occupational safety certification

14. Adult Hobby Focus

NORELI guides are primarily written for adult beginners and returning hobbyists.

They are not presented as unsupervised children's activity products.

Where tools, adhesives, or small components are used around children, appropriate adult supervision and product-specific safety instructions should be followed.

15. Jigsaw Puzzles

Our puzzle-related content may provide general guidance regarding:

  • Workspace organisation

  • Piece sorting

  • Section building

  • Storage

  • Progress tracking

NORELI does not guarantee that a puzzle will be completed within a particular time.

16. Paper Craft Tools

Paper-craft activities may involve:

  • Scissors

  • Craft knives

  • Cutting tools

  • Adhesives

  • Small components

Customers remain responsible for safe handling and for following all manufacturer instructions.

17. Miniature Projects

NORELI miniature content focuses on decorative models and scenes.

It is not intended to provide instructions for:

  • Electrical installations

  • Load-bearing construction

  • Structural architecture

  • Functional furniture

  • Safety-critical models

18. Mosaic Projects

NORELI mosaic content focuses primarily on small indoor decorative projects using suitable materials.

It is not professional instruction for:

  • Floors

  • Bathrooms

  • Wet rooms

  • Pools

  • Exterior installations

  • Structural surfaces

  • Food-contact surfaces

unless expressly stated otherwise.

19. Pre-Cut Mosaic Pieces

Where mosaic projects are discussed, suitable pre-cut pieces may be recommended.

NORELI does not encourage customers to use unsafe methods for breaking, grinding, or cutting materials without appropriate tools, knowledge, and protection.

20. Adhesives, Grout and Finishes

Different products may have different:

  • Application instructions

  • Curing times

  • Ventilation requirements

  • Surface compatibility

  • Safety precautions

  • Disposal requirements

Customers should follow the instructions supplied by the relevant manufacturer.

21. Material Compatibility

Customers remain responsible for checking that the materials they choose are appropriate for their intended project.

A method suitable for one material or base may not be appropriate for another.

22. Coasters and Functional Objects

A decorative design should not automatically be assumed suitable for:

  • Hot objects

  • Moisture exposure

  • Food contact

  • Repeated washing

  • Heavy use

Customers should select materials and finishes appropriate for the intended use.

23. Illustrative Images

Certain images used in NORELI products or marketing may be illustrative.

Unless expressly stated otherwise, an image should not be interpreted as:

  • An included pattern.

  • A physical product included with purchase.

  • A guaranteed project result.

  • Customer work.

  • Proof that a particular result can always be reproduced exactly.

24. No Guarantee of Results

NORELI LLC does not guarantee:

  • Professional-quality craft results.

  • Completion within a fixed period.

  • Exact reproduction of example imagery.

  • Perfect material compatibility.

  • A specific level of artistic improvement.

  • Commercial success from completed projects.

Individual results vary.

25. Third-Party Materials and Tools

Our content may refer generally to:

  • Puzzles

  • Paper

  • Card

  • Adhesives

  • Paint

  • Mosaic pieces

  • Grout

  • Cutting tools

  • Craft retailers

  • Other third-party products

NORELI LLC does not control these third parties and cannot guarantee their:

  • Availability

  • Pricing

  • Quality

  • Compatibility

  • Safety

  • Policies

  • Continued operation

26. Website Availability

We aim to maintain reasonable access to our website and digital-delivery systems.

Temporary interruptions may occur because of:

  • Maintenance

  • Hosting problems

  • Technical issues

  • Software updates

  • Security incidents

  • Third-party outages

  • Events outside our reasonable control

27. Prohibited Uses

You may not use our website or products to:

  • Violate applicable law.

  • Commit fraud.

  • Infringe intellectual-property rights.

  • Distribute malicious software.

  • Attempt unauthorized access.

  • Interfere with website security.

  • Scrape protected content without authorization.

  • Impersonate another person.

  • Submit intentionally false information.

  • Abuse payment or refund systems.

  • Redistribute our digital products without authorization.

28. Reviews and Customer Content

If you voluntarily submit a review, photograph, testimonial, comment, or other material, you confirm that:

  • You have the right to submit it.

  • It does not infringe another person's rights.

  • It is not intentionally misleading.

  • It does not contain unlawful material.

Where you expressly authorize publication, you grant NORELI LLC a non-exclusive right to display and use that content for reasonable business and promotional purposes, subject to applicable privacy requirements.

29. Privacy

Our handling of personal information is described in our Privacy Policy.

30. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and digital products are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • Every project will suit every customer.

  • Every material will be compatible with every project.

  • Every third-party product will remain available.

  • Every finished project will match illustrative imagery.

  • Our website will always operate without interruption.

  • Every digital file will work with every possible device or application.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

31. Limitation of Liability

To the fullest extent permitted by applicable law, NORELI LLC will not be liable for indirect, incidental, special, consequential, or similar losses arising from use of our general educational materials.

Customers remain responsible for selecting appropriate tools and materials, following manufacturer instructions, and using appropriate safety measures.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

32. Fraud Prevention

We may use reasonable measures to detect and prevent fraud, including:

  • Transaction review

  • Payment verification

  • Temporary delivery delays

  • Cancellation of suspicious transactions

  • Reasonable verification requests

33. Changes to Products

We may update, revise, redesign, or improve our digital products from time to time.

Reasonable updates do not necessarily constitute a defect.

34. Governing Law

These Terms and disputes relating to NORELI LLC or our services will be governed by the laws applicable in the State of New Mexico, United States, without regard to conflict-of-law principles, except where mandatory consumer-protection requirements provide otherwise.

35. Dispute Resolution

If you experience a problem with our website, a product, or a purchase, please contact:

contact@noreliguides.com

We aim to respond within a maximum of 2 business days, Monday through Friday, excluding public holidays.

Nothing in this section prevents customers from exercising rights or remedies available under applicable law.

36. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect where permitted by law.

37. Entire Agreement

These Terms, together with our:

  • Refund Policy

  • Privacy Policy

  • Shipping Policy

  • Other policies expressly incorporated by reference

form the agreement governing use of our website and purchases.

38. Contact Information

NORELI LLC
8206 Louisiana Blvd NE Ste A 9307
Albuquerque, NM 87113
United States

EIN: 98-1983742
Email: contact@noreliguides.com
Phone: +1 (505) 602-5678
Website: noreliguides.com